Privacy Policy

1. Introduction

This Privacy Policy describes how ADORIOUS (“we”, “our business”) collects, uses, stores and protects the personal data of visitors and users of the website adorious.com (the “Website”), in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Greek law (Law 4624/2019).

By using the Website, you accept the practices described in this Policy.

2. Data Controller

The controller of your personal data is:

• Name: ADORIOUS
• Registered office: Zagoriou 39, Kamatero
• VAT number (ΑΦΜ): 112607283 / Tax office (ΔΟΥ): ΚΕΦΟΔΕ ΑΘΗΝΩΝ
• Contact email: info@adorious.com
• Phone: 6972994267

3. What Data We Collect

3.1 Data you provide to us

• Contact details (full name, email, phone) when you fill in a contact form or request a quote
• Business details, where these relate to a partnership enquiry
• The content of messages you send us
• [Email, if you subscribe to a newsletter]

3.2 Data collected automatically

• IP address, browser type, device, operating system
• Pages you visit, time spent, referrer
• Cookie data (see Section 7)

4. Purpose and Legal Basis of Processing

We process your data for the following purposes:

• Responding to contact or quote requests — Legal basis: performance of pre-contractual measures / legitimate interest (Article 6(1)(b), (f) GDPR)
• Sending informational material (newsletter), where you have consented — Legal basis: consent (Article 6(1)(a))
• Improving the Website and analysing traffic — Legal basis: legitimate interest or consent (for non-essential cookies)
• Compliance with legal obligations (e.g. tax law) — Legal basis: Article 6(1)(c)

5. Data Recipients

Your data may be transmitted to the following recipients, solely for the purposes stated above:

• Website hosting provider: Zume Hosting
• Traffic analysis tool: Google Analytics
• Email marketing tool: Mailchimp, Klaviyo
• Accounting / tax services, where required by law

We do not sell or rent your personal data to third parties for advertising purposes.

6. International Data Transfers

Some of the service providers we use (e.g. Google, Meta, hosting providers) may process data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place (such as the European Commission’s Standard Contractual Clauses) in accordance with Chapter V of the GDPR.

7. Cookies

The Website uses cookies to improve the browsing experience. Cookies are distinguished into:

• Necessary cookies: required for the operation of the Website
• Analytics cookies (e.g. Google Analytics): to understand traffic — these require your consent
• Marketing cookies (if used): for targeted advertising — these require your consent

On your first visit, a cookie consent banner appears where you can choose which categories you accept. You can change your preferences at any time via [COOKIE SETTINGS / browser].

8. Data Retention Period

• Contact data: up to 24 months from the last contact, or until consent is withdrawn
• Customer / contract data: for as long as tax law requires (usually 5 years)
• Newsletter data: until you request deletion
• Analytics data (cookies): according to the settings of each tool (e.g. 14–26 months)

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Article 15) — to find out what data of yours we process
• Right to rectification (Article 16) — to correct inaccurate data
• Right to erasure / “right to be forgotten” (Article 17)
• Right to restriction of processing (Article 18)
• Right to data portability (Article 20)
• Right to object to processing (Article 21)
• Right to withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal

To exercise any right, contact us at info@adorious.com. We will respond within 30 days, in accordance with the GDPR.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr, if you believe that the processing of your data infringes the GDPR.

10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse, including encryption (SSL) of the Website and restricted access to the data.

11. Minors

The Website is not directed at persons under 16 years of age and we do not knowingly collect data of minors.

12. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy. Changes will be posted on this page with an updated last-revision date.

13. Contact

For any question regarding this Privacy Policy or the processing of your personal data, contact us:

• Email: info@adorious.com
• Website: adorious.com